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Seth Alling

Detroit WordPress Developer

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How Sprint Did the Right Thing

November 1, 2012 By Seth Alling

Making Your Customers Happy: How Sprint Did the Right Thing

Honestly, I don’t know if was Sprint’s online customer service that put in a note for me to get my battery replaced, or if it was the representative at the Sprint store who saw an opportunity to turn an unhappy customer into a happy one, but it worked. Just two days after writing a bad review, I’m now writing a good one.

Sprint Cannot Be Trusted

October 30, 2012 By Seth Alling

Sprint Cannot Be Trusted: Why Customer Service is Important

If you want your customers to stay, you need to gain their trust. Some companies are really good at this, and others just aren’t. A classic example of a company that doesn’t care about their customers it Sprint. All they care about is maximizing their profits with their remaining customers, driving them away as well. What can we learn from this? Sprint cannot be trusted. If you care about your company, don’t be like Sprint.

301 Redirects and Troubleshooting

September 29, 2012 By Seth Alling

What Is A 301 Redirect & How To Troubleshoot?

Some of my 301 Redirects were broken on my new website. Learn what 301 redirect are and what to do if you need to troubleshoot them.

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Seth Alling

Detroit WordPress Developer

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