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Seth Alling

Detroit WordPress Developer

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Website Refresh 2016

September 17, 2016 By Seth Alling

Time For a Website Refresh

Four years ago this Monday, I redesigned my website. I haven’t done anything since then. Yeah, It’s way past time for a website refresh.

How to Alienate Your Customers

February 26, 2013 By Seth Alling

How to Alienate Your Customers: Poor Usability & Dishonesty

Company image is really your customer’s perception of you. If they suspect you of dishonesty after dealing with poor usability, your image has been lowered.

How Sprint Did the Right Thing

November 1, 2012 By Seth Alling

Making Your Customers Happy: How Sprint Did the Right Thing

Honestly, I don’t know if was Sprint’s online customer service that put in a note for me to get my battery replaced, or if it was the representative at the Sprint store who saw an opportunity to turn an unhappy customer into a happy one, but it worked. Just two days after writing a bad review, I’m now writing a good one.

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Seth Alling

Detroit WordPress Developer

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